Care Store

Frequently Asked Questions

How do I place an order?

A.Shopping with Colgate is easy and secure. Placing an online order requires just a few steps:

• A - Select an item you would like to purchase, and then click the Add to Cart button from either the quick view or product detail page.

• You can then choose to continue shopping or go directly to Checkout.

• Once you are finished shopping, click on Shopping Cart at the top right corner of page, and follow the Checkout steps.

• You will receive an email confirming your order that includes your order number.

What should I do if I'm having trouble placing an order?

For any technical difficulties you are experiencing with your website, please place a support request.

What should I do if I cannot complete the checkout process?

If you have correctly entered all your information and are unable to complete the checkout process, we may need further information for our security check. Please place a support request.

Can you help me place an order?

If you need a Pre Sales Rep to help you through the payment process, please place a support request.

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